Privacy Policy – Sabemy

1. Introduction Sabemy values your privacy. This policy explains how we collect, use, store, and protect personal information from parents, students, and tutors. By using our platform, you consent to the practices outlined here.

2. Information We Collect

  • Personal Data: Names, email addresses, phone numbers, and National Identification Numbers (NIN) for tutors.

  • Educational Data: Student progress, attendance, and performance records.

  • Payment Data: Transaction details processed securely via Paystack.

3. How We Use Information

  • To verify tutor identities and ensure compliance.

  • To manage student enrollment and progress tracking.

  • To process payments and payroll for tutors.

  • To improve platform services and user experience.

4. Data Storage & Security

  • All data is stored securely on cloud servers with encryption.

  • Access is restricted to authorized personnel only.

  • Tutors’ KYC data (NIN, address) is verified and stored in compliance with Nigerian data protection laws.

5. Sharing of Information

  • We do not sell or share personal data with third parties.

  • Data may be shared with payment processors (e.g., Paystack) strictly for transaction purposes.

  • Legal disclosures may be made if required by law enforcement.

6. Refunds & Disputes

  • Parents’ payment data is used to process refunds under our Refund Policy.

  • Dispute records are stored securely for accountability.

7. User Rights

  • Parents and tutors may request access to their data.

  • Users may request correction or deletion of inaccurate information.

  • Users may withdraw consent, subject to legal and contractual obligations.

8. Policy Updates Sabemy may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform announcements.